Position Summary - The Global Growth Director is responsible for driving revenue growth and expanding the company's strategic relationships with existing CPG clients. This senior leadership role focuses on identifying new business opportunities within established accounts, strengthening executive-level client relationships, and connecting client needs to a full range of creative, strategic, and innovation capabilities.

In addition to leading account growth, this individual will provide direction and leadership to the Client Success Directors and Project Managers supporting assigned accounts, ensuring strong client relationships, team accountability, and alignment between commercial strategy and project delivery.

Key Responsibilities

• Develop and execute growth strategies for assigned accounts, identifying opportunities to expand company presence across brands, business units, functions, and geographies.
• Build trusted relationships with senior client stakeholders and position the company as a strategic innovation partner rather than a project-based vendor.
• Provide day-to-day leadership, coaching, and direction to Client Success Directors and Project Managers, establishing clear priorities and accountability.
• Proactively uncover client needs and translate them into opportunities across capabilities in design, strategy, insights, packaging, engineering, and prototyping.
• Oversee opportunity development, proposals, scopes, pricing discussions, and client presentations in partnership with internal teams.
• Maintain account growth plans, CRM opportunities, revenue forecasts, and visibility into progress against growth objectives.
• Connect clients with the right internal expertise and ensure alignment between commercial commitments, client expectations, and project delivery.
• Stay informed on CPG, packaging, innovation, and industry trends to identify opportunities and strengthen client conversations.

Qualifications

• Significant experience within an agency environment
• Strong packaging experience is required, ideally within CPG or consumer brands.
• Proven track record of growing existing client accounts and expanding relationships within complex organizations.
• Experience leading senior-level client relationships and navigating multiple stakeholder groups.
• Demonstrated success leading multidisciplinary teams and developing client-facing talent.
• Strong commercial acumen, including experience with account growth strategies, pipeline management, proposals, and revenue forecasting.
• Excellent consultative selling, communication, presentation, and negotiation skills.
• Ability to balance strategic client leadership, business development, and team management.
• Bachelor's degree in Business, Marketing, Communications, Design, or a related field preferred.

JOB CODE: 1000402