Director of Patient Care Services (DPCS) – Home Health

San Francisco, CA

About the Client

Our client is a premier, Medicare-certified Home Health & Hospice provider headquartered in San Francisco with clinical branch coverage extending across the broader Bay Area. Recognized for maintaining top-tier clinical quality outcomes, ACHC accreditation, and robust Title 22 compliance, the agency serves a diverse adult and geriatric patient population with comprehensive post-acute and skilled nursing care. Driven by an executive culture that values clinical excellence, data-informed decision-making, and clinician support, the organization offers an agile, highly collaborative leadership environment with competitive executive compensation.

About the Role

Our client is seeking a dynamic, highly qualified, and strategic Director of Patient Care Services (DPCS) to lead agency-wide clinical operations across the San Francisco Bay Area.

The DPCS will provide clinical direction, oversee branch Clinical Managers, drive strict regulatory compliance, and elevate overall patient care outcomes. We are looking for an assertive RN leader with direct communication, strong analytical decision-making capabilities, and a proven track record of owning quality metrics.

Key Responsibilities

  • Executive Clinical Leadership: Oversee daily home health operations, setting agency-wide clinical standards and fostering a high-performance, patient-centered culture.
  • Team Mentorship & Growth: Lead, support, and develop branch Clinical Managers and supervisory staff across regional locations.
  • Quality & Survey Readiness (QAPI): Direct the agency’s QAPI program, audit OASIS data, monitor readmission rates, and maintain continuous state (CDPH) and accreditation survey readiness.
  • Regulatory Compliance: Serve as the authority on Medicare Conditions of Participation (CoPs), Title 22 (22 CCR § 74703), and ACHC standards.
  • Strategic Collaboration: Partner with executive leadership to balance clinical excellence, data-driven operational goals, and clinician satisfaction.

Requirements & Must-Haves

  • Active Licensure: Active, unrestricted California Registered Nurse (RN) License.
  • Title 22 Eligibility 
  • Home Health Industry Expertise: Deep expertise in Medicare-certified Home Health clinical leadership, including OASIS documentation, PDGM guidelines, and CoPs.
  • Supervisory Track Record: Demonstrated success managing branch Clinical Managers and owning agency-wide quality outcomes.


Preferred Qualifications

  • 5+ years of multisite or multibranch clinical leadership in Home Health.
  • Proven history owning survey Plans of Correction (CDPH/CMS) and QAPI programs.
  • Active CPR / BLS Certification.

Benefits

  • Bonus: Eligible for an annual discretionary performance bonus.
  • Healthcare Benefits: Comprehensive Medical, Dental, and Vision coverage.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off: Competitive PTO policy + Paid Holidays.
  • Insurance: Life and AD&D Insurance.

JOB CODE: 1000393